Refund policy

Refunds and Returns

My dice are handmade and may have minor flaws, including mold marks or minor scratches. I try to disclose any imperfections in the descriptions of the dice, and take photos in multiple lights so you can accurately see the color. Therefore, I cannot accept returns due to a change of mind. 

If your item arrives damaged or defective, please contact me within 14 days of delivery so I can arrange a replacement or refund.

To start a return or report an issue, please email me at tara@redwinedice.com with your order number and photos of any damage.